Frequently asked questions
What is the return policy?
We offer a 30-day satisfaction guarantee on all purchases. If you're not completely happy with your order, simply contact us within 30 days and we'll work with you to find a solution.
How long does the battery last?
This portable fan features a powerful 4000mAh battery that delivers impressive runtime. Depending on your speed setting, you can enjoy between 10 and 24 hours of continuous use. Lower speeds extend battery life, while higher settings provide shorter but more powerful cooling performance.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Is it noisy?
No. CoolFlex™ is designed for quiet everyday use.
How much does shipping cost?
Free shipping on all orders.
Is it portable?
Yes. Its foldable lightweight design makes it ideal for travelling and commuting.
How do I charge it?
Simply recharge using the included USB charging cable.
Can I use it on a desk?
Absolutely,the foldable base allows stable desk use.